Level 2 Award for Working as a Door Supervisor within the Private Security Industry
Learn the skills needed to operate legally as a door supervisor.
Door supervisors are often the first point of contact between many businesses and members of the public. It is important therefore that they are effectively trained and meet legal requirements in what can be a challenging environment.
The Highfield Level 2 Award for Working as a Door Supervisor within the Private Security Industry is aimed at learners who want to apply for a licence from the Security Industry Authority (SIA) to work legally as a door supervisor. Based on the SIA’s own specifications and updated to meet the latest requirements, it has been developed by Highfield, the leading awarding organisation for security qualifications and written by some of the country’s leading security experts.
To complete this qualification learners are expected to undertake approximately 61 hours of learning. The SIA stipulates a minimum of 44 contact hours (6-days) if self-study is undertaken. Please refer to Highfield's qualification specification for further details on self-study.
Key topics:
- The main characteristics of the Private Security Industry
- The importance of safe working practices
- Drug-misuse legislation
- Issues and procedures relevant to the role of a door supervisor
- Licensing law
- Queue management
- How to recognise, assess and reduce risk in conflict situations
- Problem-solving techniques when resolving conflict
- Physical interventions and the implications of their use
- The use non-aggressive physical skills to protect yourself and others
Entry requirements
To register for this qualification, learners must be aged 18 and over. Learners will need to show that they hold a current and valid First Aid or Emergency First Aid certificate* that meets the requirements of the Health and Safety (First Aid) Regulations 1981. This course can be booked via Pulse Rate Training at a discounted price but must be completed and passed prior to the Door Supervisors course starting (contact 01482 244999 to discuss the discounted rate)
Language prerequisite
Security operatives are likely in the course of their work to be required to make calls to the emergency services, or for example communicate to resolve conflict. They may be involved in report writing following an incident. So it is essential that security operatives can communicate effectively in both reading and writing. Delegates will undergo an initial assessment at the start of the course and must complete this before commencing the rest of the course. It is the centre’s responsibility to ensure that each learner is sufficiently competent in the use of the English language. All initial language assessments must be conducted in the medium of English.
IMPORTANT
At the start of the course you will be asked to provide identification and proof of address. If this is not done then you will not be able to start the course and may forfiet your registration fee.
A combination of identity: please see list
Group A documents - 1 document from group A.
- Passport
- Valid Driving licence UK
- Original birth certificate 12 months from birth
Group B documents - 2 documents from group B. must show your current address
- Bank or building society statement from the last 3 months
- Utility bill from the last 3 months
- Credit card bill from the last 3 months
- Council tax statement from the last 12 months
- P45 or P60
For full list of required ID vist SIA website here:
Identification Check
Course Cost
The cost of the course is £300.00 plus vat and includes tea, coffee, juice, water and biscuits throughout the course.
Disclaimer: Delegates should have a reasonable level of fitness to attend this course. It does not exclude people with disabilities, but all injuries must be notified on booking the course or as they happen prior to the course. Pulse Rate Training Ltd will not be held liable for any injuries sustained on the course through incorrect technique or that are existing injuries.