Pulse Rate Group (a trading name of Pulse Rate Training Limited and Pulse Rate Events Limited), 189 - 197 Wincolmlee, Hull, East Riding of Yorkshire, HU2 0PA.
Jon Hilton, 189 - 197 Wi ncolmlee, Hull, East Riding of Yorkshire, HU2 0PA.
Pulse Rate Group offers a range of goods and services relating to first aid, emergency care, health and safety, events and security (e.g. training courses, medical equipment, safety/security consultancy, event cover and event management). As such, Pulse Rate Group has a legitimate business interest in capturing, processing and retaining data from customers who have requested goods and services from the company for a mutually beneficial purpose.
Pulse Rate Group undertakes to capture, process and retain all data obtained from individuals and businesses in line with the requirements of all applicable Data Protection Laws, including the UK Data Protection Act (DPA), Privacy and Electronic Communications Regulation (PECR) and the EU General Data Protection Regulation (GDPR).
Pulse Rate Group will capture, process and retain data from the following categories of Data Subjects:
Pulse Rate Group will initially capture, process and retain customer data that is obtained through telephone, email or the pulserategroup.com (and its additional .com/.co.uk websites) website when a customer requests goods, services or information. This data will be used for the purposes of:
Pulse Rate Group customers have the right to withdraw consent to hold their data at any time. However, if a customer chooses to withdraw consent, then Pulse Rate Group will be unable to process any further orders for goods and services.
* Pulse Rate Group Customers are provided with an opportunity to opt out of Pulse Rate Group marketing messages at the time of submitting their details and when receiving all subsequent marketing communication.
Pulse Rate Group has a Customer Complaints Policy and customers have the right to make a complaint when they are unhappy with goods or services that have been provided by Pulse Rate Group. When receiving the details of any complaint, Pulse Rate Group will use the data provided for the purposes of:
Pulse Rate Group may transfer customer data to third parties/partners in order to fulfil personalised orders including production and delivery requirements. This may include third parties operating outside the EEA. Pulse Rate Group will carry out all necessary due diligence to ensure that all data transfers to third parties/ partners are carried out securely and that all necessary safeguards are in place to ensure data security. Pulse Rate Group will also ensure that third parties/ partners are fully aware of their responsibilities to ensure GDPR compliance when processing customer data transferred to them.
For marketing purposes, Pulse Rate Group may also share customer email addresses with secure advertising platforms such as Google and Facebook in order to tailor Pulse Rate Group marketing messages for users.
Pulse Rate Group will not transfer personal data to any other company or organisation without your prior consent, with the exception of Her Majesty’s Revenue and Customs (HMRC) requests for financial data (relating to customer invoicing).
When a customer makes a purchase, Pulse Rate Group will retain the data captured on the pulserategroup.com shop and on our stock systems indefinitely for the purposes of:
Pulse Rate Group will capture, process and retain personal data in line with DPA and GDPR requirements. Your individual rights in line with these requirements include the:
In line with these individual rights, anyone who wishes to make a formal Subject Access Request to Pulse Rate Group for the purposes of requesting personal data or taking some action with respect to the personal data that is held about them should submit the request in writing to the Pulse Rate Group. Data Protection Officer either in writing by post to Pulse Rate Group, 189 - 197 Wincolmlee, Hull, East Riding of Yorkshire, HU2 0PA. or by emailing email@example.com.
Visitors to the Pulse Rate Group website should be aware that information and data may be automatically collected by our website through the use of "cookies." These are small text files that a website can use to recognise repeat visitors and facilitate the visitor's ongoing access to, and use of, the site. They allow us to monitor usage be haviour and compile aggregate data that will help us to make improvements to our website.