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Level 2 Award in First Aid for Mental Health

Qualification overview

Is your Workplace Prepared?

Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. Research has shown that work is the biggest cause of stress which can stop people performing at their best.
Mental health conditions are often hidden due to stigma and fear of discrimination and research has shown that a culture of fear and silence around mental health is costly to employers. The HSE guidance 'First aid needs assessment’ refers to mental health in the workplace.

This 4-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress.

Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help.

Entry requirements

The qualification is available to learners aged 14 or over.
It is recommended that learners should hold a minimum of Level 1 in literacy or equivalent to undertake this qualification.
It may be possible to allocate a reasonable adjustment to a learner who has a disability, medical condition or learning need; learners should contact their training provider to discuss. Any reasonable adjustments granted must be in line with the FAA Reasonable Adjustments Policy.

Qualification delivery

The qualification has 6 assigned guided learning hours (GLH) and 7 hours total qualification time (TQT). GLH indicates the number of classroom contact hours that the learner will undertake. TQT includes GLH but also takes into account any unsupervised learning and is an estimate of how long the average learner will take to complete the qualification.

The minimum classroom contact time of 6 hours can be spread over a maximum of 3 weeks. Each session must be a minimum of two hours. The class ratio for the qualification is a maximum of 16 learners to 1 Trainer/Assessor.


The qualification is valid for three years from the date of achievement. It is strongly recommended that the learner attends annual refresher training.

The learner will need to complete the full course again to requalify for a further three years.


Learners who achieve this qualification could progress on to  the FAA Level 3 Award in Supervising First Aid for Mental Health (RQF). Pulse Rate Training also offer qualifications in health & safety including manual handling and fire safety, food safety, safeguarding and first aid and related subjects if a learner wanted to diversify.

What’s Covered?

Module 1 Introduction
Module 2 What is first aid for mental health?
Module 3 Identifying mental health conditions
Module 4 Providing advice and starting a conversation
Module 5 Stress
Module 6 Mental health conditions
Module 7 Drugs and Alcohol
Module 8 First aid action plan for mental health - including practical assessment
Module 9 Mental health in the workplace
Module 10 Assessment and course closure

Course Cost £120 + vat per delegate

Course includes:

Expert tuition
FREE Tea, Coffee, Juice and Biscuits
First Aid for Mental Health LEVEL 2  E-Certificate

10% discount on all our first aid supplies